Frequently Asked Physiotherapy Questions

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Do I need a doctor’s referral?

A doctor’s referral is not required to access physiotherapy services, though some extended benefit plans may require a physician’s referral for reimbursement. Check with your individual extended benefit plan for details on your coverage. Physiotherapists work with other health care professionals, and if further medical services are required, they will advise a client to seek further medical care.

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Is my physiotherapy information kept confidential?

Physiotherapy information is confidential and protected by the Privacy Information and Protection Act (PIPA).

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Do my extended medical benefits cover physiotherapy?

Most extended benefit plans have some physiotherapy coverage. Each policy is different, so you will have to check with your plan to review your coverage. Clients are responsible for submitting their receipts to their insurance company for reimbursement.

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What treatment am I entitled to after a motor vehicle accident?

If you have suffered a sprain/strain or whiplash type of injury from a motor vehicle accident, your automobile insurance will cover 10-21 treatments in the first 90 days from the date of your accident. Clients are free to choose their physiotherapy provider and are not required to see the clinic their insurance company promotes.

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Is there Alberta Health Care funding for physiotherapy?

Alberta Health Services provides limited funding through the Community Rehabilitation Program. Currently, only patients requiring treatment post-fracture, post-surgery, or post-procedure are covered for up to 7 treatments. There is also some low income eligibility (5 visits).

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Are you a Workers' Compensation Board provider?

No, we are not a WCB provider.

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How do I arrange an appointment?

Physiotherapy appointments can be arranged by calling the clinic at 403-239-3304. Please arrive a few minutes early to fill out a client registration form.

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Where are you located?

The Edge Sport Physical Therapy Inc is located inside the World Health Sport Club at 7222 Edgemont Blvd NW. Parking is available in the front and back (North) parking lots. The back door entrance to the club is open from 8:00 AM – 11:00 AM and 4:00 PM – 9:00 PM weekdays and 8:00 AM – 11:00 AM Saturday mornings. Please check in and show picture ID at the club reception desk before proceeding to the clinic.

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What are your hours?

The clinic booking hours are between 7:00 AM and 7:00 PM weekdays and 8:30 AM – 12:00 PM Saturday mornings.

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How long is each treatment session?

The initial assessment and treatment takes approximately one hour.

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What if I can’t make my scheduled appointment time?

Please contact the clinic as soon as possible if you cannot make your appointment. We will try rescheduling you at a more convenient time. A cancellation fee may be charged for same day cancellations.

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What should I wear?

You should wear comfortable exercise clothing that gives good access to the area being treated, i.e., shorts and runners for lower extremity injuries or tank tops for shoulder problems.

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